How to prepare for your appointment

In this article: 

Before your appointment

Check you have: 

The clinician will call you to start the appointment. Please allow a few minutes for them to call. If you have a bad video connection, they’ll try to phone you instead. 

Read more about how the appointment will start.


Where to take the call

Go somewhere quiet where you feel comfortable discussing your health. This could be at home or work, just as long as you won’t be disturbed. 

Try to avoid: 

The clinician might ask you to move if there's a lot of background noise so may want to keep headphones handy. They will end the call if they think it’s unsafe or inappropriate to continue, for example if you take the call while driving.


What to talk about 

Make a note of the main points you want to discuss and any relevant details, for example:

Don’t worry about taking notes, your clinician will write up a summary that you can view after the appointment.